Protecting children is the first priority of all activities at Tutpup.
Tutpup.com is owned by Mind Candy, a company based in the United Kingdom.
When a child wishes to register to use Tutpup, we endeavour to ask them to provide only the minimum amount of information needed to make full use of use our service.
At registration all users create a unique screen name. This name is a combination of a colour, animal and number e.g. CrimsonApe99, and can never be their real name.
We also ask for their year of birth, country of residence, parent/guardian's email address and for them to create a password. A parent/guardian's email address is required so that we can notify them that their child has registered an account with Tutpup. A child may also register via a school account. To do this, their teacher has to create a school/class account and a class password with which students can register. In this instance there are no emails sent to the parent/guardian as the teacher is acting in loco parentis (on behalf of the parent or guardian).
For a child's standard (non-school) account to remain active their parent/guardian must provide their consent (via email within 7 days) otherwise the account(s) will be suspended and/or terminated.
If a parent/guardian approves their child's Tutpup account, they will also be asked if they would like to receive information about the child's progress. The information provided (by email) may include the percentage of addition questions answered correctly, number of games played and a summary of questions answered correctly and incorrectly.
Users can access Tutpup as a Guest User without needing to register. The only data we collect is the IP address of their computer and this is aggregated anonymously for the purposes of educational analysis and assessing and managing our website traffic.
We collect non-personal information from all users by placing and accessing cookies on the computer being used to access Tutpup. Cookies are used to store user preferences, but do not contain any personal information.
When a player uses Tutpup, we collect information about which questions were answered correctly or incorrectly. These are provided at the end of each game to the individual user.
User data from individual games retained for analytical purposes and is also aggregated anonymously for the purpose of identifying trend information about the maths and literacy skills of Tutpup users.
The Children's Online Privacy Protection Act (COPPA), is a program administered by the U.S. Federal Trade Commission. Tutpup endeavour to comply with COPPA, and other relevant legislation. If you would like to find out more about how to protect your child online please click here.
If any message claiming or appearing to come from Tutpup is sent to you asking for information about your password/class code or user name, please report it immediately. Tutpup.com is not a secure web site and Tutpup does not and cannot warrant or ensure the security of the information collected by and transmitted over the internet. Users agree that any data transmission you make or receive through Tutpup is at your own risk.
Tutpup does not share any personal information about our users who are aged less than 13 with any third parties (except where we may legally be required to do so).
Tutpup makes every effort to prevent and discourage our registered users sharing any sort of personally identifiable information with each other via email, feedback forms or in any other way.
Tutpup may share other non-personal information which is submitted to provide under the following circumstances:
To take action against cheating, fraud, illegal activities, fraud or which may represent threats to the physical safety of any person using Tutpup, or in situations where required at law (inc. responding to court orders/documents and subpoenas, and/or if we need to use of information provided to protect or exercise our legal rights.
Email: [email protected]
Mail: Mind Candy, Battersea Studios, 80 Silverthorne Road, Battersea, London, SW8 3HE
Date of last update 21 July, 2008